Jersey Central Power & Light (JCP&L): JUST FIX THE TRANSFORMER ON OUR STREET IT WILL...
A Jersey Central Power & Light (JCP&L) customer review by GetHuman user ~HELP US DAMNIT from November 7th, 2017
Background on ~HELP US DAMNIT's case
GetHuman: ~HELP US DAMNIT - can you tell our other Jersey Central Power & Light (JCP&L) customers when your case took place?
~HELP US DAMNIT: Yes. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Jersey Central Power & Light (JCP&L), and if so, how?
GetHuman: And which of these common Jersey Central Power & Light (JCP&L) customer issues best describes the reason you wanted to talk to them?
(Shows ~HELP US DAMNIT a list of common Jersey Central Power & Light (JCP&L) problems)
~HELP US DAMNIT: "Lower my bill" was why I was trying to call.
~HELP US DAMNIT's review of Jersey Central Power & Light (JCP&L) customer service
GetHuman: So how would you sum up your experience for GetHuman's Jersey Central Power & Light (JCP&L) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HELP US DAMNIT: JUST FIX THE TRANSFORMER ON OUR STREET IT WILL LITERALLY TAKE ONE SINGLE TRUCK FIFTEEN MINUTES!!!!!!!!!!!!!!!!!!!!! In warren township we are some of the last people in the town to be out, and there are no trucks or any JCP&L workers out anywhere. This company is an absolute disgrace
GetHuman: Let's quantify your experience contacting Jersey Central Power & Light (JCP&L). On a scale of 1 to 5, how easy is it go get help on a Jersey Central Power & Light (JCP&L) problem?
~HELP US DAMNIT: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HELP US DAMNIT: I'd give them a one out of five on communication.
GetHuman: And what about Jersey Central Power & Light (JCP&L)'s ability to quickly and effectively address your problem?
~HELP US DAMNIT: For that I would say four out of five.
GetHuman: And finally- any advice for other Jersey Central Power & Light (JCP&L) customers?
~HELP US DAMNIT: Call them early in the day or late. Don't forget any personal or account information you might need for Jersey Central Power & Light (JCP&L) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HELP US DAMNIT taken from his Jersey Central Power & Light (JCP&L) customer service problem that occurred on October 30th, 2017.