Job Centre Plus Cosham Benefit Office: rang twice reception put me through to entitlem...

A Job Centre Plus Cosham Benefit Office customer review by GetHuman user ~lucretiajane from November 25th, 2017

Background on ~lucretiajane's case

GetHuman: ~lucretiajane - can you tell our other Job Centre Plus Cosham Benefit Office customers when your case took place?
~lucretiajane: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Job Centre Plus Cosham Benefit Office, and if so, how?
~lucretiajane: I used the +44 845 608 8573 number I found for on the GetHuman Job Centre Plus Cosham Benefit Office customer phone number page I was on: Job Centre Plus Cosham Benefit Office Customer Service Phone Number
GetHuman: And which of these common Job Centre Plus Cosham Benefit Office customer issues best describes the reason you wanted to talk to them?
(Shows ~lucretiajane a list of common Job Centre Plus Cosham Benefit Office problems)
~lucretiajane: "Eligibility question" was why I was trying to call.

~lucretiajane's review of Job Centre Plus Cosham Benefit Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Job Centre Plus Cosham Benefit Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lucretiajane: rang twice reception put me through to entitlements department had to listen to message stating no one was available either call back or leave a message. i felt that this was not good as i need to sort out problem with my housing benefit as soon as possible as i have housing officer coming to my home today. ********. recieved statment today stating i am in arears with my rent of ***.** which i dont understand as im on full benefit.
GetHuman: Let's quantify your experience contacting Job Centre Plus Cosham Benefit Office. On a scale of 1 to 5, how easy is it go get help on a Job Centre Plus Cosham Benefit Office problem?
~lucretiajane: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lucretiajane: I'd give them a two out of five on communication.
GetHuman: And what about Job Centre Plus Cosham Benefit Office's ability to quickly and effectively address your problem?
~lucretiajane: For that I would say three out of five.
GetHuman: And finally- any advice for other Job Centre Plus Cosham Benefit Office customers?
~lucretiajane: Call them early in the day or late. Don't forget any personal or account information you might need for Job Centre Plus Cosham Benefit Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lucretiajane taken from his Job Centre Plus Cosham Benefit Office customer service problem that occurred on November 22nd, 2017.

Job Centre Plus Cosham Benefit Office

2.67 of 5 stars | 19 reviews

~lucretiajane's Job Centre Plus Cosham Benefit Office Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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