Joss & Main: You need to help people like me out with not ge...
A Joss & Main customer review by GetHuman user ~friendlyperson from November 17th, 2017
Background on ~friendlyperson's case
GetHuman: ~friendlyperson - can you tell our other Joss & Main customers when your case took place?
~friendlyperson: Yes I can. It was evening, on November 11th.
GetHuman: Did you reach out to Joss & Main, and if so, how?
GetHuman: And which of these common Joss & Main customer issues best describes the reason you wanted to talk to them?
(Shows ~friendlyperson a list of common Joss & Main problems)
~friendlyperson: "Change order" was why I was trying to call.
~friendlyperson's review of Joss & Main customer service
GetHuman: So how would you sum up your experience for GetHuman's Joss & Main customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~friendlyperson: You need to help people like me out with not getting anymore emails from u cuz I'm getting sick of it...
GetHuman: Let's quantify your experience contacting Joss & Main. On a scale of 1 to 5, how easy is it go get help on a Joss & Main problem?
~friendlyperson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~friendlyperson: I'd give them a four out of five on communication.
GetHuman: And what about Joss & Main's ability to quickly and effectively address your problem?
~friendlyperson: For that I would say one out of five.
GetHuman: And finally- any advice for other Joss & Main customers?
~friendlyperson: Call them early in the day or late. Don't forget any personal or account information you might need for Joss & Main to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~friendlyperson taken from his Joss & Main customer service problem that occurred on November 11th, 2017.
Joss & Main
3.00 of 5 stars | 11 reviews
~friendlyperson's Joss & Main Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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