KLM Royal Dutch Airlines: Young lady was a huge help. Someone was trying...

A KLM Royal Dutch Airlines customer review by GetHuman user ~Dayn from November 23rd, 2017

Background on ~Dayn's case

GetHuman: ~Dayn - can you tell our other KLM Royal Dutch Airlines customers when your case took place?
~Dayn: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to KLM Royal Dutch Airlines, and if so, how?
~Dayn: I used the 866-434-0320 number I found for on the GetHuman KLM Royal Dutch Airlines customer phone number page I was on: KLM Royal Dutch Airlines Customer Service Phone Number
GetHuman: And which of these common KLM Royal Dutch Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Dayn a list of common KLM Royal Dutch Airlines problems)
~Dayn: "Frequent flyer program" was why I was trying to call.

~Dayn's review of KLM Royal Dutch Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's KLM Royal Dutch Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dayn: Young lady was a huge help. Someone was trying to get money wired to them and apparently this happen a lot there. She was AWESOME !!THANK YOU
GetHuman: Let's quantify your experience contacting KLM Royal Dutch Airlines. On a scale of 1 to 5, how easy is it go get help on a KLM Royal Dutch Airlines problem?
~Dayn: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dayn: I'd give them a one out of five on communication.
GetHuman: And what about KLM Royal Dutch Airlines's ability to quickly and effectively address your problem?
~Dayn: For that I would say five out of five.
GetHuman: And finally- any advice for other KLM Royal Dutch Airlines customers?
~Dayn: Call them early in the day or late. Don't forget any personal or account information you might need for KLM Royal Dutch Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dayn taken from his KLM Royal Dutch Airlines customer service problem that occurred on November 13th, 2017.

KLM Royal Dutch Airlines

3.00 of 5 stars | 36 reviews

~Dayn's KLM Royal Dutch Airlines Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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