Kabam: I need * * stars tickets down . I am ready to p...

A Kabam customer review by GetHuman user GetHuman-majithia from December 8th, 2017

Background on GetHuman-majithia's case

GetHuman: GetHuman-majithia - can you tell our other Kabam customers when your case took place?
GetHuman-majithia: Yup. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Kabam, and if so, how?
GetHuman-majithia: I used a help page I found on the GetHuman Kabam customer service contact info page: Contact Kabam Customer Service
GetHuman: And which of these common Kabam customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-majithia a list of common Kabam problems)
GetHuman-majithia: "Cancel Account" was why I was trying to contact.

GetHuman-majithia's review of Kabam customer service

GetHuman: So how would you sum up your experience for GetHuman's Kabam customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-majithia: I need * * stars tickets down . I am ready to pay units or money.i played marvel contest of champions *or * hours per day
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-majithia: I need * * stars tickets down. I am ready to pay units or money. I played marvel contest of champions * or * hours each day.
GetHuman: Let's quantify your experience contacting Kabam. On a scale of 1 to 5, how easy is it go get help on a Kabam problem?
GetHuman-majithia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-majithia: I'd give them a five out of five on communication.
GetHuman: And what about Kabam's ability to quickly and effectively address your problem?
GetHuman-majithia: For that I would say five out of five.
GetHuman: And finally- any advice for other Kabam customers?
GetHuman-majithia: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Kabam to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-majithia taken from his Kabam customer service problem that occurred on December 1st, 2017.

Kabam

7.00 of 5 stars | 15 reviews

GetHuman-majithia's Kabam Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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