Kaiser Permanente - Georgia: It took ** days to get a prescription dosage co...
A Kaiser Permanente - Georgia customer review by GetHuman user GetHuman-325957 from November 4th, 2017
Background on GetHuman-325957's case
GetHuman: GetHuman-325957 - can you tell our other Kaiser Permanente - Georgia customers when your case took place?
GetHuman-325957: Yeah. It was middle of the night, on October 28th.
GetHuman: Did you reach out to Kaiser Permanente - Georgia, and if so, how?
GetHuman: And which of these common Kaiser Permanente - Georgia customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-325957 a list of common Kaiser Permanente - Georgia problems)
GetHuman-325957: "Renew coverage" was why I was trying to call.
GetHuman-325957's review of Kaiser Permanente - Georgia customer service
GetHuman: So how would you sum up your experience for GetHuman's Kaiser Permanente - Georgia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-325957: It took ** days to get a prescription dosage correction. The Gwinnett Kaiser Pharmacists (*) did not return my calls. It was the physician who never returned their calls and e-mail. Finally a very nice advice nurse for the endocronologists helped me within * days. Very bad experience. Now, husband had CT scan on Sunday* he called after * days of no news* advice nurse said radiologist was out of town for remainder of the week. In the past I've really liked Kaiser Georgia, but what's happening now is not very positive.
GetHuman: Let's quantify your experience contacting Kaiser Permanente - Georgia. On a scale of 1 to 5, how easy is it go get help on a Kaiser Permanente - Georgia problem?
GetHuman-325957: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-325957: I'd give them a four out of five on communication.
GetHuman: And what about Kaiser Permanente - Georgia's ability to quickly and effectively address your problem?
GetHuman-325957: For that I would say one out of five.
GetHuman: And finally- any advice for other Kaiser Permanente - Georgia customers?
GetHuman-325957: Call them early in the day or late. Don't forget any personal or account information you might need for Kaiser Permanente - Georgia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-325957 taken from his Kaiser Permanente - Georgia customer service problem that occurred on October 28th, 2017.
Kaiser Permanente - Georgia
1.00 of 5 stars | 9 reviews
GetHuman-325957's Kaiser Permanente - Georgia Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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