Kennedy Space Center Federal Credit Union: The options are not helpful. Lots of verbal ad...
A Kennedy Space Center Federal Credit Union customer review by GetHuman user GetHuman-397183 from November 20th, 2017
Background on GetHuman-397183's case
GetHuman: GetHuman-397183 - can you tell our other Kennedy Space Center Federal Credit Union customers when your case took place?
GetHuman-397183: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Kennedy Space Center Federal Credit Union, and if so, how?
GetHuman: And which of these common Kennedy Space Center Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-397183 a list of common Kennedy Space Center Federal Credit Union problems)
GetHuman-397183: "Complaint" was why I was trying to call.
GetHuman-397183's review of Kennedy Space Center Federal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Kennedy Space Center Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-397183: The options are not helpful. Lots of verbal advertisement, but no information. Told to call back during business hours and not told what the business hours are. Had to get the phone number from Google because the website is worse.
GetHuman: Let's quantify your experience contacting Kennedy Space Center Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Kennedy Space Center Federal Credit Union problem?
GetHuman-397183: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-397183: I'd give them a one out of five on communication.
GetHuman: And what about Kennedy Space Center Federal Credit Union's ability to quickly and effectively address your problem?
GetHuman-397183: For that I would say two out of five.
GetHuman: And finally- any advice for other Kennedy Space Center Federal Credit Union customers?
GetHuman-397183: Call them early in the day or late. Don't forget any personal or account information you might need for Kennedy Space Center Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-397183 taken from his Kennedy Space Center Federal Credit Union customer service problem that occurred on November 14th, 2017.
Kennedy Space Center Federal Credit Union
2.00 of 5 stars | 1 reviews
GetHuman-397183's Kennedy Space Center Federal Credit Union Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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