Kevis Electronics: Very pleasant customer service from Kevis repre...

A Kevis Electronics customer review by GetHuman user GetHuman-320261 from November 4th, 2017

Background on GetHuman-320261's case

GetHuman: GetHuman-320261 - can you tell our other Kevis Electronics customers when your case took place?
GetHuman-320261: Sure. It was afternoon, on October 28th.
GetHuman: Did you reach out to Kevis Electronics, and if so, how?
GetHuman-320261: I used the 800-655-3847 number I found for on the GetHuman Kevis Electronics customer phone number page I was on: Kevis Electronics Customer Service Phone Number
GetHuman: And which of these common Kevis Electronics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-320261 a list of common Kevis Electronics problems)
GetHuman-320261: "Change order" was why I was trying to call.

GetHuman-320261's review of Kevis Electronics customer service

GetHuman: So how would you sum up your experience for GetHuman's Kevis Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-320261: Very pleasant customer service from Kevis representative. Also very knowledgeable about all of their products and offered help and advice. Recommended
GetHuman: Let's quantify your experience contacting Kevis Electronics. On a scale of 1 to 5, how easy is it go get help on a Kevis Electronics problem?
GetHuman-320261: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-320261: I'd give them a two out of five on communication.
GetHuman: And what about Kevis Electronics's ability to quickly and effectively address your problem?
GetHuman-320261: For that I would say three out of five.
GetHuman: And finally- any advice for other Kevis Electronics customers?
GetHuman-320261: Call them early in the day or late. Don't forget any personal or account information you might need for Kevis Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-320261 taken from his Kevis Electronics customer service problem that occurred on October 28th, 2017.

Kevis Electronics

3.33 of 5 stars | 1 reviews

GetHuman-320261's Kevis Electronics Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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