King.com: There are no bouncing game levels to play

A King.com customer review by GetHuman user GetHuman-marciaka from December 7th, 2017

Background on GetHuman-marciaka's case

GetHuman: GetHuman-marciaka - can you tell our other King.com customers when your case took place?
GetHuman-marciaka: Yes I can. It was morning, on December 4th.
GetHuman: Did you reach out to King.com, and if so, how?
GetHuman-marciaka: I used a help page I found on the GetHuman King.com customer service contact info page: Contact King.com Customer Service
GetHuman: And which of these common King.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-marciaka a list of common King.com problems)
GetHuman-marciaka: "In-App Purchases" was why I was trying to contact.

GetHuman-marciaka's review of King.com customer service

GetHuman: So how would you sum up your experience for GetHuman's King.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-marciaka: There are no bouncing game levels to play
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-marciaka: I always play old levels for rewards and I can't. My friends still work
GetHuman: Let's quantify your experience contacting King.com. On a scale of 1 to 5, how easy is it go get help on a King.com problem?
GetHuman-marciaka: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-marciaka: I'd give them a two out of five on communication.
GetHuman: And what about King.com's ability to quickly and effectively address your problem?
GetHuman-marciaka: For that I would say five out of five.
GetHuman: And finally- any advice for other King.com customers?
GetHuman-marciaka: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for King.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-marciaka taken from his King.com customer service problem that occurred on December 4th, 2017.

King.com

3.80 of 5 stars | 40 reviews

GetHuman-marciaka's King.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like King.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with King.com in any way.

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