I have bought clothing, balls and clubs from th...

A customer review by GetHuman user ~terry from November 23rd, 2017

Background on ~terry's case

GetHuman: ~terry - can you tell our other customers when your case took place?
~terry: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to, and if so, how?
~terry: I used a email I found on the GetHuman customer service contact info page: Contact Customer Service
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~terry a list of common problems)
~terry: "Warranty claim" was why I was trying to contact.

~terry's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~terry: I have bought clothing, balls and clubs from the site. I have been satisfied with everything that I have purchased. Have not had to return anything so I can not comment on their returns.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~terry: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~terry: I'd give them a five out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~terry: For that I would say four out of five.
GetHuman: And finally- any advice for other customers?
~terry: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~terry taken from his customer service problem that occurred on November 17th, 2017.

5.00 of 5 stars | 3 reviews

~terry's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

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