Kings Island: after several hours spent waiting on their othe...
A Kings Island customer review by GetHuman user ~ConcernedCitizen from November 23rd, 2017
Background on ~ConcernedCitizen's case
GetHuman: ~ConcernedCitizen - can you tell our other Kings Island customers when your case took place?
~ConcernedCitizen: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Kings Island, and if so, how?
GetHuman: And which of these common Kings Island customer issues best describes the reason you wanted to talk to them?
(Shows ~ConcernedCitizen a list of common Kings Island problems)
~ConcernedCitizen: "Complaint" was why I was trying to call.
~ConcernedCitizen's review of Kings Island customer service
GetHuman: So how would you sum up your experience for GetHuman's Kings Island customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ConcernedCitizen: after several hours spent waiting on their other number I was just about to give up and say "***** the season pass" but I found this site and a new number, which was picked up in less than * or * minutes (Minus the long banter about what can be found online.)
GetHuman: Let's quantify your experience contacting Kings Island. On a scale of 1 to 5, how easy is it go get help on a Kings Island problem?
~ConcernedCitizen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ConcernedCitizen: I'd give them a three out of five on communication.
GetHuman: And what about Kings Island's ability to quickly and effectively address your problem?
~ConcernedCitizen: For that I would say four out of five.
GetHuman: And finally- any advice for other Kings Island customers?
~ConcernedCitizen: Call them early in the day or late. Don't forget any personal or account information you might need for Kings Island to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ConcernedCitizen taken from his Kings Island customer service problem that occurred on November 20th, 2017.