Kipling-usa.com: I had a simple question, and the rep. helped as...
A Kipling-usa.com customer review by GetHuman user ~Ravenclaw from November 23rd, 2017
Background on ~Ravenclaw's case
GetHuman: ~Ravenclaw - can you tell our other Kipling-usa.com customers when your case took place?
~Ravenclaw: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Kipling-usa.com, and if so, how?
GetHuman: And which of these common Kipling-usa.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ravenclaw a list of common Kipling-usa.com problems)
~Ravenclaw: "Returns" was why I was trying to call.
~Ravenclaw's review of Kipling-usa.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Kipling-usa.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ravenclaw: I had a simple question, and the rep. helped as much as she could. Their new lines don't come out until almost October, which is inconvenient for students who want to be ready with their new gear - including backpacks - in early September.
GetHuman: Let's quantify your experience contacting Kipling-usa.com. On a scale of 1 to 5, how easy is it go get help on a Kipling-usa.com problem?
~Ravenclaw: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ravenclaw: I'd give them a five out of five on communication.
GetHuman: And what about Kipling-usa.com's ability to quickly and effectively address your problem?
~Ravenclaw: For that I would say five out of five.
GetHuman: And finally- any advice for other Kipling-usa.com customers?
~Ravenclaw: Call them early in the day or late. Don't forget any personal or account information you might need for Kipling-usa.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ravenclaw taken from his Kipling-usa.com customer service problem that occurred on November 15th, 2017.
Kipling-usa.com
5.00 of 5 stars | 6 reviews
~Ravenclaw's Kipling-usa.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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