Klipsch: if you have live chat available it should be ea...
A Klipsch customer review by GetHuman user GetHuman-348936 from November 8th, 2017
Background on GetHuman-348936's case
GetHuman: GetHuman-348936 - can you tell our other Klipsch customers when your case took place?
GetHuman-348936: Sure. It was morning, on November 3rd.
GetHuman: Did you reach out to Klipsch, and if so, how?
GetHuman: And which of these common Klipsch customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-348936 a list of common Klipsch problems)
GetHuman-348936: "Track order" was why I was trying to call.
GetHuman-348936's review of Klipsch customer service
GetHuman: So how would you sum up your experience for GetHuman's Klipsch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-348936: if you have live chat available it should be easier to locate and open up - this site is frustrating
GetHuman: Let's quantify your experience contacting Klipsch. On a scale of 1 to 5, how easy is it go get help on a Klipsch problem?
GetHuman-348936: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-348936: I'd give them a three out of five on communication.
GetHuman: And what about Klipsch's ability to quickly and effectively address your problem?
GetHuman-348936: For that I would say five out of five.
GetHuman: And finally- any advice for other Klipsch customers?
GetHuman-348936: Call them early in the day or late. Don't forget any personal or account information you might need for Klipsch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-348936 taken from his Klipsch customer service problem that occurred on November 3rd, 2017.
Klipsch
5.00 of 5 stars | 6 reviews
GetHuman-348936's Klipsch Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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