Kool-Aid: she digusted me with her foul insulting racism...

A Kool-Aid customer review by GetHuman user ~uncle rucus aka jimmy from November 10th, 2017

Background on ~uncle rucus aka jimmy's case

GetHuman: ~uncle rucus aka jimmy - can you tell our other Kool-Aid customers when your case took place?
~uncle rucus aka jimmy: Yup. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Kool-Aid, and if so, how?
~uncle rucus aka jimmy: I used the 800-367-9225 number I found for on the GetHuman Kool-Aid customer phone number page I was on: Kool-Aid Customer Service Phone Number
GetHuman: And which of these common Kool-Aid customer issues best describes the reason you wanted to talk to them?
(Shows ~uncle rucus aka jimmy a list of common Kool-Aid problems)
~uncle rucus aka jimmy: "Safety concern" was why I was trying to call.

~uncle rucus aka jimmy's review of Kool-Aid customer service

GetHuman: So how would you sum up your experience for GetHuman's Kool-Aid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~uncle rucus aka jimmy: she digusted me with her foul insulting racism she asked me if i wanted grape i was like why is it cause im a blacky hoe you guy disapoint me
GetHuman: Let's quantify your experience contacting Kool-Aid. On a scale of 1 to 5, how easy is it go get help on a Kool-Aid problem?
~uncle rucus aka jimmy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~uncle rucus aka jimmy: I'd give them a two out of five on communication.
GetHuman: And what about Kool-Aid's ability to quickly and effectively address your problem?
~uncle rucus aka jimmy: For that I would say one out of five.
GetHuman: And finally- any advice for other Kool-Aid customers?
~uncle rucus aka jimmy: Call them early in the day or late. Don't forget any personal or account information you might need for Kool-Aid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~uncle rucus aka jimmy taken from his Kool-Aid customer service problem that occurred on November 3rd, 2017.

Kool-Aid

1.00 of 5 stars | 9 reviews

~uncle rucus aka jimmy's Kool-Aid Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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