Kryptonite: I have made a request for replacement keys
Background on GetHuman-huppert's case
GetHuman: GetHuman-huppert - can you tell our other Kryptonite customers when your case took place?
GetHuman-huppert: Yes. It was afternoon, on December 7th.
GetHuman: Did you reach out to Kryptonite, and if so, how?
GetHuman: And which of these common Kryptonite customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-huppert a list of common Kryptonite problems)
GetHuman-huppert: "Warranty claim" was why I was trying to call.
GetHuman-huppert's review of Kryptonite customer service
GetHuman: So how would you sum up your experience for GetHuman's Kryptonite customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-huppert: I have made a request for replacement keys
GetHuman: Let's quantify your experience contacting Kryptonite. On a scale of 1 to 5, how easy is it go get help on a Kryptonite problem?
GetHuman-huppert: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-huppert: I'd give them a one out of five on communication.
GetHuman: And what about Kryptonite's ability to quickly and effectively address your problem?
GetHuman-huppert: For that I would say two out of five.
GetHuman: And finally- any advice for other Kryptonite customers?
GetHuman-huppert: Call them early in the day or late. Don't forget any personal or account information you might need for Kryptonite to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-huppert taken from his Kryptonite customer service problem that occurred on December 7th, 2017.
Kryptonite
-1.00 of 5 stars | 47 reviews
GetHuman-huppert's Kryptonite Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Kryptonite, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Kryptonite in any way.