Kubota Credit Corporation: Just yesterday, my Kubota tractor was repossess...

A Kubota Credit Corporation customer review by GetHuman user ~jdmcvey from November 23rd, 2017

Background on ~jdmcvey's case

GetHuman: ~jdmcvey - can you tell our other Kubota Credit Corporation customers when your case took place?
~jdmcvey: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to Kubota Credit Corporation, and if so, how?
~jdmcvey: I used the 888-465-8268 number I found for on the GetHuman Kubota Credit Corporation customer phone number page I was on: Kubota Credit Corporation Customer Service Phone Number
GetHuman: And which of these common Kubota Credit Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~jdmcvey a list of common Kubota Credit Corporation problems)
~jdmcvey: "Complaint" was why I was trying to call.

~jdmcvey's review of Kubota Credit Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Kubota Credit Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jdmcvey: Just yesterday, my Kubota tractor was repossessed. I financed it in April at *% APR - a great deal, or so I thought. According to their records, I missed the first payment - in other words, I failed to send in the coupon designated for the month of May. I received no phone call, no certified mail, no cease-and-desist letter, nothing that would warn of an impending repossession. When I called Customer Service, I was treated with arrogance and disregard. I was told that there was "really no point" to our conversation, as they had already acted, and that to recover my tractor, I was required to pay the remaining balance at $**,***. After reading other customer complaints online, I'm wondering just what sort of scam Kubota Credit is running.
GetHuman: Let's quantify your experience contacting Kubota Credit Corporation. On a scale of 1 to 5, how easy is it go get help on a Kubota Credit Corporation problem?
~jdmcvey: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jdmcvey: I'd give them a three out of five on communication.
GetHuman: And what about Kubota Credit Corporation's ability to quickly and effectively address your problem?
~jdmcvey: For that I would say five out of five.
GetHuman: And finally- any advice for other Kubota Credit Corporation customers?
~jdmcvey: Call them early in the day or late. Don't forget any personal or account information you might need for Kubota Credit Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jdmcvey taken from his Kubota Credit Corporation customer service problem that occurred on November 20th, 2017.

Kubota Credit Corporation

3.67 of 5 stars | 21 reviews

~jdmcvey's Kubota Credit Corporation Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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