LA Fitness: SHAWNEE was very easy to talk to I have a probl...
A LA Fitness customer review by GetHuman user ~zumba 55 from November 17th, 2017
Background on ~zumba 55's case
GetHuman: ~zumba 55 - can you tell our other LA Fitness customers when your case took place?
~zumba 55: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to LA Fitness, and if so, how?
GetHuman: And which of these common LA Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~zumba 55 a list of common LA Fitness problems)
~zumba 55: "Setup Service" was why I was trying to call.
~zumba 55's review of LA Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's LA Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~zumba 55: SHAWNEE was very easy to talk to I have a problem with another person at my LA she is going to talk to the manger and some other people to see if this problem can be solved thank you for your time and effort
GetHuman: Let's quantify your experience contacting LA Fitness. On a scale of 1 to 5, how easy is it go get help on a LA Fitness problem?
~zumba 55: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~zumba 55: I'd give them a five out of five on communication.
GetHuman: And what about LA Fitness's ability to quickly and effectively address your problem?
~zumba 55: For that I would say three out of five.
GetHuman: And finally- any advice for other LA Fitness customers?
~zumba 55: Call them early in the day or late. Don't forget any personal or account information you might need for LA Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~zumba 55 taken from his LA Fitness customer service problem that occurred on November 16th, 2017.