LPL Financial: Everytime u call get a differeng person telling...
A LPL Financial customer review by GetHuman user GetHuman-232254 from November 15th, 2017
Background on GetHuman-232254's case
GetHuman: GetHuman-232254 - can you tell our other LPL Financial customers when your case took place?
GetHuman-232254: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to LPL Financial, and if so, how?
GetHuman: And which of these common LPL Financial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-232254 a list of common LPL Financial problems)
GetHuman-232254: "Complaint" was why I was trying to call.
GetHuman-232254's review of LPL Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's LPL Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-232254: Everytime u call get a differeng person telling u different things to do. Still in the process of trying to close my account three months later. What a run around
GetHuman: Let's quantify your experience contacting LPL Financial. On a scale of 1 to 5, how easy is it go get help on a LPL Financial problem?
GetHuman-232254: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-232254: I'd give them a one out of five on communication.
GetHuman: And what about LPL Financial's ability to quickly and effectively address your problem?
GetHuman-232254: For that I would say two out of five.
GetHuman: And finally- any advice for other LPL Financial customers?
GetHuman-232254: Call them early in the day or late. Don't forget any personal or account information you might need for LPL Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-232254 taken from his LPL Financial customer service problem that occurred on November 14th, 2017.