La Quinta Inns & Suites: Poor service

A La Quinta Inns & Suites customer review by GetHuman user GetHuman10201 from December 3rd, 2017

Background on GetHuman10201's case

GetHuman: GetHuman10201 - can you tell our other La Quinta Inns & Suites customers when your case took place?
GetHuman10201: Yup. It was evening, on November 30th.
GetHuman: Did you reach out to La Quinta Inns & Suites, and if so, how?
GetHuman10201: I used the 800-642-4241 number I found for on the GetHuman La Quinta Inns & Suites customer phone number page I was on: La Quinta Inns & Suites Customer Service Phone Number
GetHuman: And which of these common La Quinta Inns & Suites customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman10201 a list of common La Quinta Inns & Suites problems)
GetHuman10201: "Insurance claim" was why I was trying to call.

GetHuman10201's review of La Quinta Inns & Suites customer service

GetHuman: So how would you sum up your experience for GetHuman's La Quinta Inns & Suites customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman10201: Poor service
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman10201: Very rude front desk person. I needed help and she mase it xlear she did not want to help me
GetHuman: Let's quantify your experience contacting La Quinta Inns & Suites. On a scale of 1 to 5, how easy is it go get help on a La Quinta Inns & Suites problem?
GetHuman10201: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman10201: I'd give them a one out of five on communication.
GetHuman: And what about La Quinta Inns & Suites's ability to quickly and effectively address your problem?
GetHuman10201: For that I would say one out of five.
GetHuman: And finally- any advice for other La Quinta Inns & Suites customers?
GetHuman10201: Call them early in the day or late. Don't forget any personal or account information you might need for La Quinta Inns & Suites to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman10201 taken from his La Quinta Inns & Suites customer service problem that occurred on November 30th, 2017.

La Quinta Inns & Suites

-1.00 of 5 stars | 14 reviews

GetHuman10201's La Quinta Inns & Suites Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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