I went to the Labcorp in Hainesport NJ, had a m...
A LabCorp customer review by GetHuman user ~Margaret Colby from November 14th, 2017
Background on ~Margaret Colby's case
GetHuman: ~Margaret Colby - can you tell our other LabCorp customers when your case took place?
~Margaret Colby: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~Margaret Colby a list of common LabCorp problems)
~Margaret Colby: "I need my results" was why I was trying to call.
~Margaret Colby's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margaret Colby: I went to the Labcorp in Hainesport NJ, had a man named Derek. He was great, didn't feel a thing, and he was the most personable man. I would not hesitate to go there again for any of my diagnostic needs
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~Margaret Colby: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margaret Colby: I'd give them a four out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~Margaret Colby: For that I would say one out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~Margaret Colby: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Margaret Colby taken from his LabCorp customer service problem that occurred on November 6th, 2017.