Lakeside Collection: I ordered something back in November. They can...

A Lakeside Collection customer review by GetHuman user GetHuman-79169 from November 25th, 2017

Background on GetHuman-79169's case

GetHuman: GetHuman-79169 - can you tell our other Lakeside Collection customers when your case took place?
GetHuman-79169: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to Lakeside Collection, and if so, how?
GetHuman-79169: I used the 847-444-3150 number I found for on the GetHuman Lakeside Collection customer phone number page I was on: Lakeside Collection Customer Service Phone Number
GetHuman: And which of these common Lakeside Collection customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-79169 a list of common Lakeside Collection problems)
GetHuman-79169: "Setup service" was why I was trying to call.

GetHuman-79169's review of Lakeside Collection customer service

GetHuman: So how would you sum up your experience for GetHuman's Lakeside Collection customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-79169: I ordered something back in November. They can see it was never shipped out but can't tell me why. It is now January ** and still no answers.
GetHuman: Let's quantify your experience contacting Lakeside Collection. On a scale of 1 to 5, how easy is it go get help on a Lakeside Collection problem?
GetHuman-79169: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-79169: I'd give them a four out of five on communication.
GetHuman: And what about Lakeside Collection's ability to quickly and effectively address your problem?
GetHuman-79169: For that I would say one out of five.
GetHuman: And finally- any advice for other Lakeside Collection customers?
GetHuman-79169: Call them early in the day or late. Don't forget any personal or account information you might need for Lakeside Collection to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-79169 taken from his Lakeside Collection customer service problem that occurred on November 22nd, 2017.

Lakeside Collection

3.00 of 5 stars | 16 reviews

GetHuman-79169's Lakeside Collection Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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