Lands' End: The Ladies in customer service were very he...
A Lands' End customer review by GetHuman user GetHuman-203483 from November 15th, 2017
Background on GetHuman-203483's case
GetHuman: GetHuman-203483 - can you tell our other Lands' End customers when your case took place?
GetHuman-203483: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Lands' End, and if so, how?
GetHuman: And which of these common Lands' End customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-203483 a list of common Lands' End problems)
GetHuman-203483: "Make a purchase" was why I was trying to call.
GetHuman-203483's review of Lands' End customer service
GetHuman: So how would you sum up your experience for GetHuman's Lands' End customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-203483: The Ladies in customer service were very helpful and courteous i got my problem reported and hope to do more business with you in the future.
GetHuman: Let's quantify your experience contacting Lands' End. On a scale of 1 to 5, how easy is it go get help on a Lands' End problem?
GetHuman-203483: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-203483: I'd give them a five out of five on communication.
GetHuman: And what about Lands' End's ability to quickly and effectively address your problem?
GetHuman-203483: For that I would say four out of five.
GetHuman: And finally- any advice for other Lands' End customers?
GetHuman-203483: Call them early in the day or late. Don't forget any personal or account information you might need for Lands' End to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-203483 taken from his Lands' End customer service problem that occurred on November 8th, 2017.
Lands' End
4.00 of 5 stars | 2 reviews
GetHuman-203483's Lands' End Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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