Laptopbatteryone.com: ordered the battery listed for my model Lenovo...
A Laptopbatteryone.com customer review by GetHuman user ~wizard71 from November 16th, 2017
Background on ~wizard71's case
GetHuman: ~wizard71 - can you tell our other Laptopbatteryone.com customers when your case took place?
~wizard71: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Laptopbatteryone.com, and if so, how?
GetHuman: And which of these common Laptopbatteryone.com customer issues best describes the reason you wanted to talk to them?
(Shows ~wizard71 a list of common Laptopbatteryone.com problems)
~wizard71: "Technical support" was why I was trying to call.
~wizard71's review of Laptopbatteryone.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Laptopbatteryone.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wizard71: ordered the battery listed for my model Lenovo. It would NOT fit. Returned it for refund. Have called they * times, and EVERY time, the trained seal said 'I have supervisor approval' and we'll get it out today. NO they did not.**finally sent a nastygram via email. got a reply ' we are sending a check. will be there in * - ** days'. It has bee ** days since then.**It has been *** days since I first called them to request refund.
GetHuman: Let's quantify your experience contacting Laptopbatteryone.com. On a scale of 1 to 5, how easy is it go get help on a Laptopbatteryone.com problem?
~wizard71: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wizard71: I'd give them a four out of five on communication.
GetHuman: And what about Laptopbatteryone.com's ability to quickly and effectively address your problem?
~wizard71: For that I would say five out of five.
GetHuman: And finally- any advice for other Laptopbatteryone.com customers?
~wizard71: Call them early in the day or late. Don't forget any personal or account information you might need for Laptopbatteryone.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wizard71 taken from his Laptopbatteryone.com customer service problem that occurred on November 11th, 2017.
Laptopbatteryone.com
3.00 of 5 stars | 1 reviews
~wizard71's Laptopbatteryone.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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