Lasership: I can't EVER get a response from this company...
A Lasership customer review by GetHuman user ~George Jones from November 25th, 2017
Background on ~George Jones's case
GetHuman: ~George Jones - can you tell our other Lasership customers when your case took place?
~George Jones: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Lasership, and if so, how?
GetHuman: And which of these common Lasership customer issues best describes the reason you wanted to talk to them?
(Shows ~George Jones a list of common Lasership problems)
~George Jones: "Make a shipment" was why I was trying to call.
~George Jones's review of Lasership customer service
GetHuman: So how would you sum up your experience for GetHuman's Lasership customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~George Jones: I can't EVER get a response from this company. ** mins on hold and nobody answers, emails aren't returned, packages are days behind schedule...horrible company.
GetHuman: Let's quantify your experience contacting Lasership. On a scale of 1 to 5, how easy is it go get help on a Lasership problem?
~George Jones: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~George Jones: I'd give them a one out of five on communication.
GetHuman: And what about Lasership's ability to quickly and effectively address your problem?
~George Jones: For that I would say five out of five.
GetHuman: And finally- any advice for other Lasership customers?
~George Jones: Call them early in the day or late. Don't forget any personal or account information you might need for Lasership to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~George Jones taken from his Lasership customer service problem that occurred on November 19th, 2017.
Lasership
1.50 of 5 stars | 18 reviews
~George Jones's Lasership Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars
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