Lavish Shoestring: supper customer service. had a small non urgent...

A Lavish Shoestring customer review by GetHuman user ~Gregs from November 11th, 2017

Background on ~Gregs's case

GetHuman: ~Gregs - can you tell our other Lavish Shoestring customers when your case took place?
~Gregs: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Lavish Shoestring, and if so, how?
~Gregs: I used a email I found on the GetHuman Lavish Shoestring customer service contact info page: Contact Lavish Shoestring Customer Service
GetHuman: And which of these common Lavish Shoestring customer issues best describes the reason you wanted to talk to them?
(Shows ~Gregs a list of common Lavish Shoestring problems)
~Gregs: "Overcharge/Strange charge" was why I was trying to contact.

~Gregs's review of Lavish Shoestring customer service

GetHuman: So how would you sum up your experience for GetHuman's Lavish Shoestring customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gregs: supper customer service. had a small non urgent questions, but they came back to me almost immediately, while I was still on the site.
GetHuman: Let's quantify your experience contacting Lavish Shoestring. On a scale of 1 to 5, how easy is it go get help on a Lavish Shoestring problem?
~Gregs: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gregs: I'd give them a five out of five on communication.
GetHuman: And what about Lavish Shoestring's ability to quickly and effectively address your problem?
~Gregs: For that I would say four out of five.
GetHuman: And finally- any advice for other Lavish Shoestring customers?
~Gregs: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lavish Shoestring to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gregs taken from his Lavish Shoestring customer service problem that occurred on November 7th, 2017.

Lavish Shoestring

5.00 of 5 stars | 1 reviews

~Gregs's Lavish Shoestring Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

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