LeatherUp.com: This website is a rip off!!!!!! I will never sh...
A LeatherUp.com customer review by GetHuman user ~dissatisfied customer from November 19th, 2017
Background on ~dissatisfied customer's case
GetHuman: ~dissatisfied customer - can you tell our other LeatherUp.com customers when your case took place?
~dissatisfied customer: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to LeatherUp.com, and if so, how?
GetHuman: And which of these common LeatherUp.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dissatisfied customer a list of common LeatherUp.com problems)
~dissatisfied customer: "Overcharge/Strange charge" was why I was trying to call.
~dissatisfied customer's review of LeatherUp.com customer service
GetHuman: So how would you sum up your experience for GetHuman's LeatherUp.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dissatisfied customer: This website is a rip off!!!!!! I will never show there again. I ordered a bike helmet and received it broken. When shipped back they said not was not broken and it had been used. I shipped it back the day after I got it. They started harassing me with emails after i asked them to please stop. They refused to replace the helmet. Don't shop there!!!! Horrible merchandise and customer service!!!
GetHuman: Let's quantify your experience contacting LeatherUp.com. On a scale of 1 to 5, how easy is it go get help on a LeatherUp.com problem?
~dissatisfied customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dissatisfied customer: I'd give them a five out of five on communication.
GetHuman: And what about LeatherUp.com's ability to quickly and effectively address your problem?
~dissatisfied customer: For that I would say four out of five.
GetHuman: And finally- any advice for other LeatherUp.com customers?
~dissatisfied customer: Call them early in the day or late. Don't forget any personal or account information you might need for LeatherUp.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dissatisfied customer taken from his LeatherUp.com customer service problem that occurred on November 13th, 2017.
LeatherUp.com
5.00 of 5 stars | 7 reviews
~dissatisfied customer's LeatherUp.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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