Lee Jeans: i do not feel the woman (who's job it Was to he...

A Lee Jeans customer review by GetHuman user GetHuman-433365 from November 26th, 2017

Background on GetHuman-433365's case

GetHuman: GetHuman-433365 - can you tell our other Lee Jeans customers when your case took place?
GetHuman-433365: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Lee Jeans, and if so, how?
GetHuman-433365: I used the 800-453-3348 number I found for on the GetHuman Lee Jeans customer phone number page I was on: Lee Jeans Customer Service Phone Number
GetHuman: And which of these common Lee Jeans customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433365 a list of common Lee Jeans problems)
GetHuman-433365: "Make a purchase" was why I was trying to call.

GetHuman-433365's review of Lee Jeans customer service

GetHuman: So how would you sum up your experience for GetHuman's Lee Jeans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433365: i do not feel the woman (who's job it Was to help me find a solution to my delima or at least direct me in the right direction) was equipped enough to find her own head in the morning. She uust kept saying i cant help you, ive never been in your situation. I had tonask her to please ask if there was anyone who could help me orstair me in the right direction. She put me on hold for * minutes came back and said no one could help me, anand hung up on me.. WOW!!!!
GetHuman: Let's quantify your experience contacting Lee Jeans. On a scale of 1 to 5, how easy is it go get help on a Lee Jeans problem?
GetHuman-433365: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433365: I'd give them a one out of five on communication.
GetHuman: And what about Lee Jeans's ability to quickly and effectively address your problem?
GetHuman-433365: For that I would say one out of five.
GetHuman: And finally- any advice for other Lee Jeans customers?
GetHuman-433365: Call them early in the day or late. Don't forget any personal or account information you might need for Lee Jeans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433365 taken from his Lee Jeans customer service problem that occurred on November 19th, 2017.

Lee Jeans

1.00 of 5 stars | 4 reviews

GetHuman-433365's Lee Jeans Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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