Levolor.com: Called two times on separate issues. Waited...

A Levolor.com customer review by GetHuman user ~disgruntled with Levolor from November 26th, 2017

Background on ~disgruntled with Levolor's case

GetHuman: ~disgruntled with Levolor - can you tell our other Levolor.com customers when your case took place?
~disgruntled with Levolor: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Levolor.com, and if so, how?
~disgruntled with Levolor: I used the 800-752-9677 number I found for on the GetHuman Levolor.com customer phone number page I was on: Levolor.com Customer Service Phone Number
GetHuman: And which of these common Levolor.com customer issues best describes the reason you wanted to talk to them?
(Shows ~disgruntled with Levolor a list of common Levolor.com problems)
~disgruntled with Levolor: "Returns" was why I was trying to call.

~disgruntled with Levolor's review of Levolor.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Levolor.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgruntled with Levolor: Called two times on separate issues. Waited ** minutes each time. This brand needs some leadership regarding customers.
GetHuman: Let's quantify your experience contacting Levolor.com. On a scale of 1 to 5, how easy is it go get help on a Levolor.com problem?
~disgruntled with Levolor: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgruntled with Levolor: I'd give them a one out of five on communication.
GetHuman: And what about Levolor.com's ability to quickly and effectively address your problem?
~disgruntled with Levolor: For that I would say two out of five.
GetHuman: And finally- any advice for other Levolor.com customers?
~disgruntled with Levolor: Call them early in the day or late. Don't forget any personal or account information you might need for Levolor.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgruntled with Levolor taken from his Levolor.com customer service problem that occurred on November 21st, 2017.

Levolor.com

2.00 of 5 stars | 19 reviews

~disgruntled with Levolor's Levolor.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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