LifeWise Health Plan of Oregon: I have been on hold for ** minutes. It's now af...

A LifeWise Health Plan of Oregon customer review by GetHuman user GetHuman-218532 from November 20th, 2017

Background on GetHuman-218532's case

GetHuman: GetHuman-218532 - can you tell our other LifeWise Health Plan of Oregon customers when your case took place?
GetHuman-218532: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to LifeWise Health Plan of Oregon, and if so, how?
GetHuman-218532: I used the 800-596-3440 number I found for on the GetHuman LifeWise Health Plan of Oregon customer phone number page I was on: LifeWise Health Plan of Oregon Customer Service Phone Number
GetHuman: And which of these common LifeWise Health Plan of Oregon customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-218532 a list of common LifeWise Health Plan of Oregon problems
GetHuman-218532: "Make/Chase a claim" was why I was trying to call.

GetHuman-218532's review of LifeWise Health Plan of Oregon customer service

GetHuman: So how would you sum up your experience for GetHuman's LifeWise Health Plan of Oregon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-218532: I have been on hold for ** minutes. It's now after *pm and there hours state they close at *. I called at *:**. These health insurance companies are a consistent disappointment. Nothing is actually covered and out of pocket expenses are enough without having to pay your monthly premium in addition to paying full price for a supposed covered visit
GetHuman: Let's quantify your experience contacting LifeWise Health Plan of Oregon. On a scale of 1 to 5, how easy is it go get help on a LifeWise Health Plan of Oregon problem?
GetHuman-218532: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-218532: I'd give them a one out of five on communication.
GetHuman: And what about LifeWise Health Plan of Oregon's ability to quickly and effectively address your problem?
GetHuman-218532: For that I would say two out of five.
GetHuman: And finally- any advice for other LifeWise Health Plan of Oregon customers?
GetHuman-218532: Call them early in the day or late. Don't forget any personal or account information you might need for LifeWise Health Plan of Oregon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-218532 taken from his LifeWise Health Plan of Oregon customer service problem that occurred on November 11th, 2017.

LifeWise Health Plan of Oregon

1.00 of 5 stars | 1 reviews
LifeWise Health Plan of Oregon ReviewsLifeWise Health Plan of Oregon's Phone NumberAll LifeWise Health Plan of Oregon contact infoGeneral LifeWise Health Plan of Oregon customer service info
GetHuman-218532's LifeWise Health Plan of Oregon Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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