Light In The Box: Product received without damage even if travele...
A Light In The Box customer review by GetHuman user ~Igor Dragicevic from November 12th, 2017
Background on ~Igor Dragicevic's case
GetHuman: ~Igor Dragicevic - can you tell our other Light In The Box customers when your case took place?
~Igor Dragicevic: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Igor Dragicevic a list of common Light In The Box problems)
~Igor Dragicevic: "Warranty claim" was why I was trying to contact.
~Igor Dragicevic's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Igor Dragicevic: Product received without damage even if traveled around the globe, and well packed. Simple to attach batteries and use it. Good value for that money
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Igor Dragicevic: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Igor Dragicevic: I'd give them a two out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Igor Dragicevic: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Igor Dragicevic: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Igor Dragicevic taken from his Light In The Box customer service problem that occurred on November 11th, 2017.