Light In The Box: Purchase not coming in time
A Light In The Box customer review by GetHuman user GetHuman-redhead5 from November 30th, 2017
Background on GetHuman-redhead5's case
GetHuman: GetHuman-redhead5 - can you tell our other Light In The Box customers when your case took place?
GetHuman-redhead5: Yes. It was late at night, on November 23rd.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-redhead5 a list of common Light In The Box problems)
GetHuman-redhead5: "Complaint" was why I was trying to contact.
GetHuman-redhead5's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-redhead5: Purchase not coming in time
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-redhead5: I needed my daughters Elsa wig for Halloween and purchased it October **st w* faster shipping yet it still hasn't arrived and I'm leaving October **th at *am to go out of state for a Halloween convention. I'm so disappointed even though I adore this wig. My daughter (* years old) is going to be devastated.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
GetHuman-redhead5: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-redhead5: I'd give them a three out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
GetHuman-redhead5: For that I would say two out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
GetHuman-redhead5: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-redhead5 taken from his Light In The Box customer service problem that occurred on November 23rd, 2017.