Light In The Box: This was an early Christmas present that I got...
A Light In The Box customer review by GetHuman user ~Southern Gal from November 13th, 2017
Background on ~Southern Gal's case
GetHuman: ~Southern Gal - can you tell our other Light In The Box customers when your case took place?
~Southern Gal: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Southern Gal a list of common Light In The Box problems)
~Southern Gal: "Refund" was why I was trying to contact.
~Southern Gal's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Southern Gal: This was an early Christmas present that I got to use for a Christmas dance at my church. I got the dark green one, and I had it specifically tailored to fit me. I was very impressed with the rapid delivery, and I only had to make a few alterations to the dress. I will definitely buy more from light in the box in the future.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Southern Gal: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Southern Gal: I'd give them a three out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Southern Gal: For that I would say two out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Southern Gal: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Southern Gal taken from his Light In The Box customer service problem that occurred on November 6th, 2017.