Light In The Box: absolutely the worst company in the world to or...
A Light In The Box customer review by GetHuman user ~pissed off from November 27th, 2017
Background on ~pissed off's case
GetHuman: ~pissed off - can you tell our other Light In The Box customers when your case took place?
~pissed off: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Light In The Box problems)
~pissed off: "Complaint" was why I was trying to contact.
~pissed off's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: absolutely the worst company in the world to order from. it has been over a month and i still have not received my package. there is no contact number for customer service. i will NEVER AGAIN order anything from this company.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~pissed off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~pissed off: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~pissed off: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Light In The Box customer service problem that occurred on November 19th, 2017.