Limoges Jewelry: bad customer service and lies about when they s...
A Limoges Jewelry customer review by GetHuman user ~disapointment from November 27th, 2017
Background on ~disapointment's case
GetHuman: ~disapointment - can you tell our other Limoges Jewelry customers when your case took place?
~disapointment: Yes. It was evening, on November 24th.
GetHuman: Did you reach out to Limoges Jewelry, and if so, how?
GetHuman: And which of these common Limoges Jewelry customer issues best describes the reason you wanted to talk to them?
(Shows ~disapointment a list of common Limoges Jewelry problems)
~disapointment: "Warranty claim" was why I was trying to call.
~disapointment's review of Limoges Jewelry customer service
GetHuman: So how would you sum up your experience for GetHuman's Limoges Jewelry customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disapointment: bad customer service and lies about when they ship your items and hangs up on you get different story everytime you call and willn't get you a supervisor when ask tells you they are busy with other customer letting you that you are not importation enough. and no number to file a complaint. free shipping but when you receive broken you have to pay for shipping because waiting for them to send you still will was wait for over two weeks and then send it back my self costing me ten dollars so make sure you are willing to take the risk. good lucky still waiting order in March and received it April broken was promise in time for mother's day but still waiting
GetHuman: Let's quantify your experience contacting Limoges Jewelry. On a scale of 1 to 5, how easy is it go get help on a Limoges Jewelry problem?
~disapointment: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disapointment: I'd give them a three out of five on communication.
GetHuman: And what about Limoges Jewelry's ability to quickly and effectively address your problem?
~disapointment: For that I would say one out of five.
GetHuman: And finally- any advice for other Limoges Jewelry customers?
~disapointment: Call them early in the day or late. Don't forget any personal or account information you might need for Limoges Jewelry to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disapointment taken from his Limoges Jewelry customer service problem that occurred on November 24th, 2017.