Lingerienyc.com: SCAM COMPANY...I paid over $** to return their...
A Lingerienyc.com customer review by GetHuman user ~secretshopper81 from November 19th, 2017
Background on ~secretshopper81's case
GetHuman: ~secretshopper81 - can you tell our other Lingerienyc.com customers when your case took place?
~secretshopper81: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Lingerienyc.com, and if so, how?
GetHuman: And which of these common Lingerienyc.com customer issues best describes the reason you wanted to talk to them?
(Shows ~secretshopper81 a list of common Lingerienyc.com problems)
~secretshopper81: "Complaint" was why I was trying to call.
~secretshopper81's review of Lingerienyc.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Lingerienyc.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~secretshopper81: SCAM COMPANY...I paid over $** to return their used, claiming to be new merchandise without any reimbursement. Credit card company is the only way you will get any of your money back. Terrible customer service, very rude, not apologetic about how I felt receiving the shapewear this way. They had no interest to make things right, but were very accusatory. It took * weeks to receive my package from the purchase date. They say on their website they reimburse shipping the item back to them if received damaged or incorrect merchandise but they refused to pay me anything. BUYER BEWARE!
GetHuman: Let's quantify your experience contacting Lingerienyc.com. On a scale of 1 to 5, how easy is it go get help on a Lingerienyc.com problem?
~secretshopper81: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~secretshopper81: I'd give them a one out of five on communication.
GetHuman: And what about Lingerienyc.com's ability to quickly and effectively address your problem?
~secretshopper81: For that I would say one out of five.
GetHuman: And finally- any advice for other Lingerienyc.com customers?
~secretshopper81: Call them early in the day or late. Don't forget any personal or account information you might need for Lingerienyc.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~secretshopper81 taken from his Lingerienyc.com customer service problem that occurred on November 14th, 2017.
Lingerienyc.com
1.00 of 5 stars | 3 reviews
~secretshopper81's Lingerienyc.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Lingerienyc.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Lingerienyc.com in any way.