LinkedIn: I need a new password.*I was advised via enteri...
A LinkedIn customer review by GetHuman user GetHuman-340766 from November 21st, 2017
Background on GetHuman-340766's case
GetHuman: GetHuman-340766 - can you tell our other LinkedIn customers when your case took place?
GetHuman-340766: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to LinkedIn, and if so, how?
GetHuman: And which of these common LinkedIn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-340766 a list of common LinkedIn problems)
GetHuman-340766: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman-340766's review of LinkedIn customer service
GetHuman: So how would you sum up your experience for GetHuman's LinkedIn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-340766: I need a new password.*I was advised via entering "New Password"*than an email would be sent. I did this twice and no email was sent for me to change my password.
GetHuman: Let's quantify your experience contacting LinkedIn. On a scale of 1 to 5, how easy is it go get help on a LinkedIn problem?
GetHuman-340766: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-340766: I'd give them a one out of five on communication.
GetHuman: And what about LinkedIn's ability to quickly and effectively address your problem?
GetHuman-340766: For that I would say one out of five.
GetHuman: And finally- any advice for other LinkedIn customers?
GetHuman-340766: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for LinkedIn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-340766 taken from his LinkedIn customer service problem that occurred on November 18th, 2017.