LinkedIn: They do not have phone customer service, you ne...
A LinkedIn customer review by GetHuman user ~missyann from November 27th, 2017
Background on ~missyann's case
GetHuman: ~missyann - can you tell our other LinkedIn customers when your case took place?
~missyann: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to LinkedIn, and if so, how?
GetHuman: And which of these common LinkedIn customer issues best describes the reason you wanted to talk to them?
(Shows ~missyann a list of common LinkedIn problems)
~missyann: "Refund a Charge" was why I was trying to contact.
~missyann's review of LinkedIn customer service
GetHuman: So how would you sum up your experience for GetHuman's LinkedIn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~missyann: They do not have phone customer service, you need to go to http:**help.linkedin.com**In order to click on the contact us, you will need to at least once click on any help topic. Once you do that, you can click on the contact us and you can submit a ticket. It took about one day for them to respond and I had my issue resolved within an hour. Good customer service.
GetHuman: Let's quantify your experience contacting LinkedIn. On a scale of 1 to 5, how easy is it go get help on a LinkedIn problem?
~missyann: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~missyann: I'd give them a two out of five on communication.
GetHuman: And what about LinkedIn's ability to quickly and effectively address your problem?
~missyann: For that I would say five out of five.
GetHuman: And finally- any advice for other LinkedIn customers?
~missyann: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for LinkedIn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~missyann taken from his LinkedIn customer service problem that occurred on November 19th, 2017.