Little Caesars: Tonight I called in an order and when my wife w...

A Little Caesars customer review by GetHuman user GetHuman-sonyaaz from November 29th, 2017

Background on GetHuman-sonyaaz's case

GetHuman: GetHuman-sonyaaz - can you tell our other Little Caesars customers when your case took place?
GetHuman-sonyaaz: Yes. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Little Caesars, and if so, how?
GetHuman-sonyaaz: I used the 800-722-3727 number I found for on the GetHuman Little Caesars customer phone number page I was on: Little Caesars Customer Service Phone Number
GetHuman: And which of these common Little Caesars customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sonyaaz a list of common Little Caesars problems)
GetHuman-sonyaaz: "Complaint" was why I was trying to call.

GetHuman-sonyaaz's review of Little Caesars customer service

GetHuman: So how would you sum up your experience for GetHuman's Little Caesars customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sonyaaz: Tonight I called in an order and when my wife went to pick it up they gave the order to another
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-sonyaaz: Customer at the drive thru while she stood there watching then had the gall to say sorry they were more important and refused to make it right why should I call in a order if they will not honer it on top of that the manager got a attitude and said sorry about your bad luck maybe you should not call it in just go thru drive thru we serve them first what happened to customer being right or even being given respect it was disrespectful and very unprofessional I will be sure to tell everyone I know about this restaurant there is no room for this in a simple job like this all he had to do was apologize and it would have went a lot deferent
GetHuman: Let's quantify your experience contacting Little Caesars. On a scale of 1 to 5, how easy is it go get help on a Little Caesars problem?
GetHuman-sonyaaz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sonyaaz: I'd give them a two out of five on communication.
GetHuman: And what about Little Caesars's ability to quickly and effectively address your problem?
GetHuman-sonyaaz: For that I would say three out of five.
GetHuman: And finally- any advice for other Little Caesars customers?
GetHuman-sonyaaz: Call them early in the day or late. Don't forget any personal or account information you might need for Little Caesars to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sonyaaz taken from his Little Caesars customer service problem that occurred on November 26th, 2017.

Little Caesars

1.67 of 5 stars | 41 reviews

GetHuman-sonyaaz's Little Caesars Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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