Little Tikes: needed a part for my little boy's bike, and it...
A Little Tikes customer review by GetHuman user ~Mark Wilson from November 22nd, 2017
Background on ~Mark Wilson's case
GetHuman: ~Mark Wilson - can you tell our other Little Tikes customers when your case took place?
~Mark Wilson: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Little Tikes, and if so, how?
GetHuman: And which of these common Little Tikes customer issues best describes the reason you wanted to talk to them?
(Shows ~Mark Wilson a list of common Little Tikes problems)
~Mark Wilson: "Warranty claim" was why I was trying to call.
~Mark Wilson's review of Little Tikes customer service
GetHuman: So how would you sum up your experience for GetHuman's Little Tikes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mark Wilson: needed a part for my little boy's bike, and it was sent out right away. came in the mail in just over a week. not too shabby! great cust service. bravo!
GetHuman: Let's quantify your experience contacting Little Tikes. On a scale of 1 to 5, how easy is it go get help on a Little Tikes problem?
~Mark Wilson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mark Wilson: I'd give them a three out of five on communication.
GetHuman: And what about Little Tikes's ability to quickly and effectively address your problem?
~Mark Wilson: For that I would say four out of five.
GetHuman: And finally- any advice for other Little Tikes customers?
~Mark Wilson: Call them early in the day or late. Don't forget any personal or account information you might need for Little Tikes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mark Wilson taken from his Little Tikes customer service problem that occurred on November 16th, 2017.