Loblaws No Name butter advertised as 'salted' t...
A Loblaws customer review by GetHuman user GetHuman-xophien from December 8th, 2017
Background on GetHuman-xophien's case
GetHuman: GetHuman-xophien - can you tell our other Loblaws customers when your case took place?
GetHuman-xophien: Yup. It was evening, on December 3rd.
GetHuman: Did you reach out to Loblaws, and if so, how?
GetHuman: And which of these common Loblaws customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-xophien a list of common Loblaws problems)
GetHuman-xophien: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-xophien's review of Loblaws customer service
GetHuman: So how would you sum up your experience for GetHuman's Loblaws customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-xophien: Loblaws No Name butter advertised as 'salted' turned out to be unsalted.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-xophien: No Name butter was advertised as salted butter. Upon using the butter it was revealed that it is not salted at all. What the heck. Bought in Montreal, Verdun.
GetHuman: Let's quantify your experience contacting Loblaws. On a scale of 1 to 5, how easy is it go get help on a Loblaws problem?
GetHuman-xophien: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-xophien: I'd give them a one out of five on communication.
GetHuman: And what about Loblaws's ability to quickly and effectively address your problem?
GetHuman-xophien: For that I would say one out of five.
GetHuman: And finally- any advice for other Loblaws customers?
GetHuman-xophien: Call them early in the day or late. Don't forget any personal or account information you might need for Loblaws to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-xophien taken from his Loblaws customer service problem that occurred on December 3rd, 2017.
Loblaws
-1.00 of 5 stars | 89 reviews
GetHuman-xophien's Loblaws Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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