Localphone.com: I've dialed ***-(*)**-****-**** and an ironic r...
A Localphone.com customer review by GetHuman user ~Very Frustrated from November 19th, 2017
Background on ~Very Frustrated's case
GetHuman: ~Very Frustrated - can you tell our other Localphone.com customers when your case took place?
~Very Frustrated: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Localphone.com, and if so, how?
GetHuman: And which of these common Localphone.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Very Frustrated a list of common Localphone.com problems)
~Very Frustrated: "Setup service" was why I was trying to call.
~Very Frustrated's review of Localphone.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Localphone.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very Frustrated: I've dialed ***-(*)**-****-**** and an ironic recording stated that as of July, *, **** Localphone no longer provides live telephone customer support.*How true is the Spanish proverb that says: "En casa del herrero, cuchillo de palo" that is loosely translated to, "in the house of the ironsmith the kids eat with wooden knives". The saying refers to the fact that often times what a company focuses on professionally, does not get used in their own home and this truly applies to Localphone.
GetHuman: Let's quantify your experience contacting Localphone.com. On a scale of 1 to 5, how easy is it go get help on a Localphone.com problem?
~Very Frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very Frustrated: I'd give them a two out of five on communication.
GetHuman: And what about Localphone.com's ability to quickly and effectively address your problem?
~Very Frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other Localphone.com customers?
~Very Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Localphone.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very Frustrated taken from his Localphone.com customer service problem that occurred on November 14th, 2017.