Lockheed Martin: The operator immediately answered. THer system...
A Lockheed Martin customer review by GetHuman user GetHuman-176790 from November 10th, 2017
Background on GetHuman-176790's case
GetHuman: GetHuman-176790 - can you tell our other Lockheed Martin customers when your case took place?
GetHuman-176790: Yes I can. It was late at night, on November 5th.
GetHuman: Did you reach out to Lockheed Martin, and if so, how?
GetHuman: And which of these common Lockheed Martin customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-176790 a list of common Lockheed Martin problems)
GetHuman-176790: "Complaint" was why I was trying to call.
GetHuman-176790's review of Lockheed Martin customer service
GetHuman: So how would you sum up your experience for GetHuman's Lockheed Martin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-176790: The operator immediately answered. THer system is set up so that the number I was looking for could only be given to me after I giver her a name.
GetHuman: Let's quantify your experience contacting Lockheed Martin. On a scale of 1 to 5, how easy is it go get help on a Lockheed Martin problem?
GetHuman-176790: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-176790: I'd give them a two out of five on communication.
GetHuman: And what about Lockheed Martin's ability to quickly and effectively address your problem?
GetHuman-176790: For that I would say three out of five.
GetHuman: And finally- any advice for other Lockheed Martin customers?
GetHuman-176790: Call them early in the day or late. Don't forget any personal or account information you might need for Lockheed Martin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-176790 taken from his Lockheed Martin customer service problem that occurred on November 5th, 2017.
Lockheed Martin
2.00 of 5 stars | 5 reviews
GetHuman-176790's Lockheed Martin Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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