Logosportswear.com: When I put in my order it was promised to arriv...
A Logosportswear.com customer review by GetHuman user ~Smartconsumer85 from November 21st, 2017
Background on ~Smartconsumer85's case
GetHuman: ~Smartconsumer85 - can you tell our other Logosportswear.com customers when your case took place?
~Smartconsumer85: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Logosportswear.com, and if so, how?
GetHuman: And which of these common Logosportswear.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Smartconsumer85 a list of common Logosportswear.com problems)
~Smartconsumer85: "Complaint" was why I was trying to call.
~Smartconsumer85's review of Logosportswear.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Logosportswear.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Smartconsumer85: When I put in my order it was promised to arrive days before an event. A few days before the it was to arrive I noticed it had yet to be shipped. I called them, no answer. I then emailed them, their response was I now needed to pay for over night shipping, which would cost an additional $**. I then spoke to a manager who didnt seem to care. Would not let me get a refund. So now its days after the event when I've received the shirts(even after the overnight shipping) and no way to get it to the people whom it was intended because they live of state. Don't waste your money.
GetHuman: Let's quantify your experience contacting Logosportswear.com. On a scale of 1 to 5, how easy is it go get help on a Logosportswear.com problem?
~Smartconsumer85: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Smartconsumer85: I'd give them a one out of five on communication.
GetHuman: And what about Logosportswear.com's ability to quickly and effectively address your problem?
~Smartconsumer85: For that I would say three out of five.
GetHuman: And finally- any advice for other Logosportswear.com customers?
~Smartconsumer85: Call them early in the day or late. Don't forget any personal or account information you might need for Logosportswear.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Smartconsumer85 taken from his Logosportswear.com customer service problem that occurred on November 19th, 2017.
Logosportswear.com
1.00 of 5 stars | 1 reviews
~Smartconsumer85's Logosportswear.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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