Long Island Newsday: Gets call all the time about my bill which was...

A Long Island Newsday customer review by GetHuman user GetHuman-48015 from November 24th, 2017

Background on GetHuman-48015's case

GetHuman: GetHuman-48015 - can you tell our other Long Island Newsday customers when your case took place?
GetHuman-48015: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Long Island Newsday, and if so, how?
GetHuman-48015: I used the 800-639-7329 number I found for on the GetHuman Long Island Newsday customer phone number page I was on: Long Island Newsday Customer Service Phone Number
GetHuman: And which of these common Long Island Newsday customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48015 a list of common Long Island Newsday problems)
GetHuman-48015: "Complaint" was why I was trying to call.

GetHuman-48015's review of Long Island Newsday customer service

GetHuman: So how would you sum up your experience for GetHuman's Long Island Newsday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48015: Gets call all the time about my bill which was paid, rep informs me that it was not paid. Get your act together or time for anew paper.
GetHuman: Let's quantify your experience contacting Long Island Newsday. On a scale of 1 to 5, how easy is it go get help on a Long Island Newsday problem?
GetHuman-48015: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48015: I'd give them a five out of five on communication.
GetHuman: And what about Long Island Newsday's ability to quickly and effectively address your problem?
GetHuman-48015: For that I would say two out of five.
GetHuman: And finally- any advice for other Long Island Newsday customers?
GetHuman-48015: Call them early in the day or late. Don't forget any personal or account information you might need for Long Island Newsday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48015 taken from his Long Island Newsday customer service problem that occurred on November 16th, 2017.

Long Island Newsday

3.67 of 5 stars | 21 reviews

GetHuman-48015's Long Island Newsday Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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