Los Angeles International Airport: The website states ****. I held on for * min a...
A Los Angeles International Airport customer review by GetHuman user GetHuman-217912 from November 19th, 2017
Background on GetHuman-217912's case
GetHuman: GetHuman-217912 - can you tell our other Los Angeles International Airport customers when your case took place?
GetHuman-217912: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Los Angeles International Airport, and if so, how?
GetHuman: And which of these common Los Angeles International Airport customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-217912 a list of common Los Angeles International Airport problems)
GetHuman-217912: "Change booking" was why I was trying to call.
GetHuman-217912's review of Los Angeles International Airport customer service
GetHuman: So how would you sum up your experience for GetHuman's Los Angeles International Airport customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-217912: The website states ****. I held on for * min and listened to the same prompts over and over. I needed to talk to a live person as it was urgent. You cannot get a live person because they say the hours are from *am to *pm. Why would you state **** then????
GetHuman: Let's quantify your experience contacting Los Angeles International Airport. On a scale of 1 to 5, how easy is it go get help on a Los Angeles International Airport problem?
GetHuman-217912: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-217912: I'd give them a three out of five on communication.
GetHuman: And what about Los Angeles International Airport's ability to quickly and effectively address your problem?
GetHuman-217912: For that I would say one out of five.
GetHuman: And finally- any advice for other Los Angeles International Airport customers?
GetHuman-217912: Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles International Airport to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-217912 taken from his Los Angeles International Airport customer service problem that occurred on November 11th, 2017.