Louisiana Department of Revenue: I called to explain that I was erroneously bein...
A Louisiana Department of Revenue customer review by GetHuman user ~amazinggrace from November 12th, 2017
Background on ~amazinggrace's case
GetHuman: ~amazinggrace - can you tell our other Louisiana Department of Revenue customers when your case took place?
~amazinggrace: Yes. It was morning, on November 3rd.
GetHuman: Did you reach out to Louisiana Department of Revenue, and if so, how?
GetHuman: And which of these common Louisiana Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~amazinggrace a list of common Louisiana Department of Revenue problems)
~amazinggrace: "None of those really matches why I wanted to call Louisiana Department of Revenue that day." was why I was trying to call.
~amazinggrace's review of Louisiana Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Louisiana Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amazinggrace: I called to explain that I was erroneously being charged for taxes during a time when I was not a resident of Louisiana. I was told to submit a copy of my tax return online, which I did. No one contacted me. Then two months later I received a bill for $***.**. I again submitted proof that I was not a resident of Lousiana during the time in question and I am now appealing. Still no one has contacted me from Louisiana Department of Revenue.
GetHuman: Let's quantify your experience contacting Louisiana Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Louisiana Department of Revenue problem?
~amazinggrace: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amazinggrace: I'd give them a four out of five on communication.
GetHuman: And what about Louisiana Department of Revenue's ability to quickly and effectively address your problem?
~amazinggrace: For that I would say three out of five.
GetHuman: And finally- any advice for other Louisiana Department of Revenue customers?
~amazinggrace: Call them early in the day or late. Don't forget any personal or account information you might need for Louisiana Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amazinggrace taken from his Louisiana Department of Revenue customer service problem that occurred on November 3rd, 2017.
Louisiana Department of Revenue
5.00 of 5 stars | 7 reviews
~amazinggrace's Louisiana Department of Revenue Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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