Love Culture: I received a gift card. Instead of the ** $ pur...
A Love Culture customer review by GetHuman user ~Jolie from November 15th, 2017
Background on ~Jolie's case
GetHuman: ~Jolie - can you tell our other Love Culture customers when your case took place?
~Jolie: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Love Culture, and if so, how?
GetHuman: And which of these common Love Culture customer issues best describes the reason you wanted to talk to them?
(Shows ~Jolie a list of common Love Culture problems)
~Jolie: "Warranty claim" was why I was trying to contact.
~Jolie's review of Love Culture customer service
GetHuman: So how would you sum up your experience for GetHuman's Love Culture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jolie: I received a gift card. Instead of the ** $ purchased, there is zero balance. Customer service does not answer!!!!!! What a scam!!! I file a complaint with the BBB.
GetHuman: Let's quantify your experience contacting Love Culture. On a scale of 1 to 5, how easy is it go get help on a Love Culture problem?
~Jolie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jolie: I'd give them a one out of five on communication.
GetHuman: And what about Love Culture's ability to quickly and effectively address your problem?
~Jolie: For that I would say five out of five.
GetHuman: And finally- any advice for other Love Culture customers?
~Jolie: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Love Culture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jolie taken from his Love Culture customer service problem that occurred on November 13th, 2017.
Love Culture
3.00 of 5 stars | 5 reviews
~Jolie's Love Culture Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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