LoveAndSeek: for the reasons I sent

A LoveAndSeek customer review by GetHuman user GetHuman-hwywench from December 7th, 2017

Background on GetHuman-hwywench's case

GetHuman: GetHuman-hwywench - can you tell our other LoveAndSeek customers when your case took place?
GetHuman-hwywench: Sure. It was late at night, on December 4th.
GetHuman: Did you reach out to LoveAndSeek, and if so, how?
GetHuman-hwywench: I used a help page I found on the GetHuman LoveAndSeek customer service contact info page: Contact LoveAndSeek Customer Service
GetHuman: And which of these common LoveAndSeek customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hwywench a list of common LoveAndSeek problems)
GetHuman-hwywench: "None of those really matches why I wanted to contact LoveAndSeek that day." was why I was trying to contact.

GetHuman-hwywench's review of LoveAndSeek customer service

GetHuman: So how would you sum up your experience for GetHuman's LoveAndSeek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hwywench: for the reasons I sent
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-hwywench: to cancel my subscription before the **th of feb and today is the *th feb. Also to tell you of fake profiles I think are coming from far east. Have proof
GetHuman: Let's quantify your experience contacting LoveAndSeek. On a scale of 1 to 5, how easy is it go get help on a LoveAndSeek problem?
GetHuman-hwywench: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hwywench: I'd give them a five out of five on communication.
GetHuman: And what about LoveAndSeek's ability to quickly and effectively address your problem?
GetHuman-hwywench: For that I would say five out of five.
GetHuman: And finally- any advice for other LoveAndSeek customers?
GetHuman-hwywench: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for LoveAndSeek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hwywench taken from his LoveAndSeek customer service problem that occurred on December 4th, 2017.

LoveAndSeek

8.90 of 5 stars | 81 reviews

GetHuman-hwywench's LoveAndSeek Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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