A customer review by GetHuman user ~womanofthe80s from November 14th, 2017

Background on ~womanofthe80s's case

GetHuman: ~womanofthe80s - can you tell our other customers when your case took place?
~womanofthe80s: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to, and if so, how?
~womanofthe80s: I used the 877-602-5925 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~womanofthe80s a list of common problems)
~womanofthe80s: "Returns" was why I was trying to call.

~womanofthe80s's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~womanofthe80s: DO NOT ORDER FROM THIS COMPANY! I am horrified by their lack of customer service and have never encountered a less helpful company in my life! I ordered * sets of shoes one month ago, was charged for the items the day after I placed my order and have yet to receive anything. The number the website has listed is a call center in which they can provide you with no real information. Each time I call, I am told that they have received "communication" from corporate, but they can offer me no further explanation. I can't believe a company chooses to run their business like this. DO NOT ORDER FROM THIS COMPANY! They will take your money and run!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~womanofthe80s: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~womanofthe80s: I'd give them a two out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~womanofthe80s: For that I would say three out of five.
GetHuman: And finally- any advice for other customers?
~womanofthe80s: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~womanofthe80s taken from his customer service problem that occurred on November 4th, 2017.

1.00 of 5 stars | 1 reviews

~womanofthe80s's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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