Lowe's Visa: Cust Svc Rep, Daniel, was courteous and able to...
A Lowe's Visa customer review by GetHuman user ~lou from November 26th, 2017
Background on ~lou's case
GetHuman: ~lou - can you tell our other Lowe's Visa customers when your case took place?
~lou: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Lowe's Visa, and if so, how?
GetHuman: And which of these common Lowe's Visa customer issues best describes the reason you wanted to talk to them?
(Shows ~lou a list of common Lowe's Visa problems)
~lou: "Setup an account" was why I was trying to call.
~lou's review of Lowe's Visa customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's Visa customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lou: Cust Svc Rep, Daniel, was courteous and able to provide me with the answers to my*questions.*He enabled me to be able to solve my problem.
GetHuman: Let's quantify your experience contacting Lowe's Visa. On a scale of 1 to 5, how easy is it go get help on a Lowe's Visa problem?
~lou: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lou: I'd give them a four out of five on communication.
GetHuman: And what about Lowe's Visa's ability to quickly and effectively address your problem?
~lou: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowe's Visa customers?
~lou: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lowe's Visa to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lou taken from his Lowe's Visa customer service problem that occurred on November 24th, 2017.
Lowe's Visa
5.00 of 5 stars | 4 reviews
~lou's Lowe's Visa Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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